Welcome to Orsom Technology

Your Trusted Partner in Telecoms and Contact Centre Solutions

WHAT WE DO​
At Orsom Technology, we specialize in empowering businesses through innovative solutions in Contact Centre and Telecoms. With expertise across Consultancy, Project Management, Technical Operations, Service Management, Cost Management, and Software Development, we are committed to delivering exceptional value and tailored strategies for your success.
Consultancy & Strategic Services

Orsom Technology offers expert advice in contact centre and telecom systems, cost management, and project delivery tailored to client goals.

Technical Services

The company provides reliable technical support, develops custom software for integration, and uses analytics to enhance decision-making.

Service and Support

Orsom ensures smooth operations with service management, dedicated support, and innovative solutions aligned with customer needs.

Get the most out of your contact centre
Your contact centre is the heartbeat of your business, and maximizing its potential means delivering exceptional service while driving efficiency. At Orsom Technology, we understand that every business and every contact centre is unique, and we’re here to help you unlock its full capabilities.
Consultative Expertise
Whether you’re setting up a new system or optimizing an existing one, we’ll guide you with tailored insights and strategies.​
Customer Journeys Optimisation
Program and Project management​
Contact Analytics and Strategy​
Seemless Integration &​ feature development
Integrating advanced contact centre tools reliably with other software solutions such as a CRM, ERP or any other software reliably
Track customer interactions
Offer self service on all channels​
Enhance reporting and analytics​
Cost and Telecoms Management
Optimizing your telecoms infrastructure to ensure maximum efficiency and value. By leveraging our expertise in contact analysis, vendor contract negotiation, and service optimization
Number management
Telecoms network and infrastructure optimisation​
Vendor contract management​
Why Choose ORSOM Technology

We’re passionate about what we do and helping you provide outstanding service while optimizing your resources. By focusing on what’s right for your business and customers, we ensure lasting value and measurable success.​

READY TO TAKE YOUR BUSINESS TO AN ORSOM LEVEL? ​

Transform your contact centre into a powerhouse of efficiency and customer satisfaction. Let’s get started today!

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